Returns & Exchanges
At Wilkinson Sword, we want you to be completely satisfied with your grooming experience. If you are not happy with your purchase, you can return unused items in their original packaging within 30 days for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a unique Return Authorization Number.
- 2.Pack Your Items
Securely place the unused items in their original packaging, ensuring all blades and accessories are safely contained to prevent damage during transit.
- 3.Ship to Warehouse
Affix the provided return label to your package and drop it off at any authorized shipping location; please retain your tracking receipt for confirmation.
- 4.Receive Refund
Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.